FAQ

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1. How long does it take to process my order? 

Domestic orders can take approximately 7-10 business days to be processed and shipped this excludes weekend, and holiday. 

2.Can I order by phone? 

Unfortunately, we do not process any orders by phone. All order must be places directly on our website. 

3. What payment methods does Fitness Rise Accept? 

We accept the following forms of payment: Visa, Mastercard, American Express Discover, after pay, Apply Pay. 

4. How can I track my order? 

You can track your order by visiting www.USPS.com. Enter your tracking number in the search field. (Please be advised: a tracking number is only sent to your email address once we have prepared your package for shipment and delivery. 

      Please allow 24-48 hours for your tracking information to be updated on the www.USPS.com site from the time you receive your tracking information email from our team. 

5. I haven’t received my order, what should I do? 

If you haven’t received your package, please contact our team at support@fitnessriseapparel.com 

6. I need to cancel my order, what do I do? 

Please contact us at support@fitnessriseappael.com for further assistance. 

7. What shipping method is used? 

We ship our package via USPS.